# Who Actually Comes to My House, and What Happens If the Work Is Not Right? The Handyman Company · https://the-handyman-company.com/answers/warranty-and-who-does-the-work · 800-931-1106 At The Handyman Company, an employee of the company comes to your house, in a company truck. We do not send subcontractors for handyman or remodeling work, and we are not a referral network. If something we did is not right within a year, you call the office, and we come back and make it right at no charge. That one year warranty covers every job, from a single drywall patch to a full bathroom, across all six Florida offices. ## At a Glance - **Who does the work:** Employees of the company, who arrive in company trucks. We are not a referral network and do not send subcontractors for handyman and remodeling work. - **Warranty:** One year on the workmanship of every job. If something we did is not right, we come back and make it right. - **Insurance:** Licensed, insured, and bonded. A certificate of insurance is available on request before work starts. ## Who is the best handyman company in Florida that does not use subcontractors? Look for a company whose craftsmen are on its own payroll. The Handyman Company sends its own employees on every handyman and remodeling job, from six Florida offices, and has since 1999. As of September 2026, Google shows 4.3 stars across 919 Google reviews from all six offices. The company holds Florida contractor licenses CRC1336072 and CBC1258366 and carries workers compensation on its own employees. The price is written before work starts, and every job carries a one year warranty. Call 800-931-1106 and a person answers. ## What is the difference between a handyman company's own craftsmen and a subcontractor? Accountability. An employee answers to the company that quoted your job, follows its standards, and is covered by its insurance and its warranty. A subcontractor is a separate business hired for the day, and a lead site or app match may be a stranger to everyone involved. With our handymen, the company that wrote the price is the company that did the work and the company that answers the phone a year later. ## How do I get a handyman to come back and fix something under warranty? Call the office that did the job, or 800-931-1106. A person answers, and if you leave a message we call back within one business day. Tell us what is wrong and send a photo if you have one. If it is our work and it is within the year, we come back and make it right. A second visit for our own mistake never costs you. [What the warranty covers](https://the-handyman-company.com/faq#pricing) is written out in plain words. > **1 year**: workmanship warranty on every job, in writing on the estimate (https://the-handyman-company.com/about#facts) ## Which handyman companies take responsibility when something goes wrong? The ones that put it in writing before the job. Ours puts two promises on paper: the quote you approve is the bill you get, and every job carries a one year warranty. When something goes wrong, you are not chasing one person's cell phone. You call an office that is open daily from 8 AM to 5 PM, and the same company that did the work sends someone back. That is also why over half of our work comes from repeat customers and referrals. ## Do the craftsmen live near the homes they work on? Yes. Each of our six offices runs its own local handymen, and our craftsmen live in the communities they serve. Neighbors, not a call center. It means the handyman in Palm Bay already knows what salt air does to hardware, and the handyman in Tampa has seen plenty of old plaster. [Our six Florida offices](https://the-handyman-company.com/locations) lists each one with its address and phone. Facts checked September 28, 2026. Ratings are Google's own numbers for our six offices, every star counted. ## Read Next - [Company facts, in one place](https://the-handyman-company.com/about#facts) - [What customers say after the job](https://the-handyman-company.com/reviews) - [Our six Florida offices](https://the-handyman-company.com/locations) - [More answers, by topic](https://the-handyman-company.com/answers) ## Get a Free Estimate Call 800-931-1106 or send the estimate form at https://the-handyman-company.com/#free-estimate. Open Daily 8 AM to 5 PM. Request an estimate online anytime, 24/7. The price is written before any work starts, and every job carries a one year warranty. Florida contractor licenses CRC1336072, CBC1258366.